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Unfortunately, workplace bullying -- repeated and unreasonable behavior directed towards a worker or group of workers that creates a risk to health and safety -- is all too common. In times of chronic stress or constant uncertainty, workplace bullying may increase.
Working with a bully can quickly erode your resilience due to the chronic stress it generates. Here are some suggestions on how to handle a bully in your workplace:
Stand up for Yourself
Bullies count on others being passive or afraid. Most back off if their targets stand up for themselves. Show the bully that he made a mistake targeting you. Communicate that you can defend yourself without being aggressive or mean in return.
Be Confident
Bullies quickly identify people they can control and manipulate. To help maintain a calm, cool composure, take a few deep breaths before your conversation. Try your best to prevent your emotions and anger from being directed at the bully. To avoid looking nervous, insecure, or defeated, prepare for interactions with the bully. Practice the one or two things you want to say to the bully. Remind yourself that your feelings are valid. No matter what happens during your discussion, try your best to stay steady and remain professional.
Stay in Your Sphere of Control
While you have no control over what other people say or do, you do have control over your response. If you can't calmly address the bully, then postpone confronting her.
Walk Away
If the bully’s behavior is extreme (yelling, abusive language), walk away. Tell the person that you will continue the conversation only if the person is willing to communicate professionally. Walk away if you start to lose control.
Be Specific
When addressing the bully's behavior, have particular examples ready of how she has hurt you. If you don't have detailed examples to point to, it may look like you are overreacting.
Continue to Work Hard
Do not allow bullying to derail your work. Focus on your tasks and don't spend too much time talking with other co-workers about what is happening. Do not let the turmoil the bully creates cause you to fall behind on projects.
Keep Records
Keep a detailed record of all the bullying incidents, including dates, times, and witnesses. Keep all of your electronic correspondence with the bully.
Get Help
Immediately report the bullying to the bully's boss. If the boss won't or is unable to address the bad behavior, report it to your HR office or someone else who has the authority to take action.
Don’t Blame Yourself
Remind yourself that your colleague chose to bully you and others in the workplace and you are doing nothing wrong. Don't let the bully shift the blame for his bad behavior.
Look for Another Job
If the bullying is becoming unbearable or having a significant negative impact on your well-being, consider looking for another position. Searching for alternatives will give you some control over the situation even if you stay where you are.
How have you responded to workplace bullying?
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To learn more about how you and your team can thrive in adversity, visit my website, and follow me on LinkedIn, Facebook, and Twitter. And, check out my online Resilience Leadership course.